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Project Management Institute

Problem Solving and Decision Making Training

We have all seen reports related to problem situations or recommendations related to a decision that needs to be implemented where nothing is done in spite of the recommendations being solid. We have also seen solutions fall apart because the consensus for support has dissipated.

This course is designed for people who want to learn how to make good decisions and how to get them implemented. From preparing to solve a problem or take a decision, you will learn when to do it on your own and when you should involve others. You will learn the steps to effective decision making and problem solving and you will have an opportunity to practice them. This 2 day workshop is focused on getting you the tools, techniques, and work aids to make your solutions better and more productive.


Two Day Workshop

How You Will Benefit

  • Learn to think according to definite parameters, models and frameworks of effective decision making.
  • Increase the capability of your team for making effective and responsible decisions while adapting to the needs of the moment and the longer term perspective
  • Orient the decision within the bigger picture for a greater liklihood of getting it implemented

You Will Learn to

  • Work within 5 easy steps to improve the results of your decision making
  • Respond rather than simply react to the problems and decisions required
  • Identify when special circumstances require using alternate decision models
  • Consider the impact of the decision on the project and beyond
  • Use a number of evaluation techniques to assess options & variables
  • Balance intuition, judgment, and creativity in the problem solving process
  • Work with several brainstorming techniques
  • Understand the organizational context and how it impacts desisions
  • Use consensus building and emotional intelligence techniques to increase the likelihood that the solution will be adopted
  • Fast track the approval process
  • Deal with the pressure to make good decisions quickly
  • Define where to draw the line in fact finding that balances risk and uncertainty
  • Determine when and how to involve the team in the decision making process
  • Help your team shift paradigms
  • Avoid Group think
  • Operationalize the decision or solution
  • Diminish the errors and bias that are typical in decision making and problem solving

Professional Recognition

14 Professional Development Units (PDU) recognized by PMI - Project Management Institute. The PDUs can be used towards gaining and/or maintaining the designations of PMP® (Project Management Professional), CAPM® (Certified Associate Project Manager), or PgPM® (Program Management Professional).

Who Should Attend

If you wish to increase the quality of your decision making in complex, time sensitive or high risk situations, whether in teams or individually, and you wish to master the skills necessary to grow and maintain consensus and support, this program is for you.

What You Will Receive

  1. A soundly researched, unabridged workbook including: Worksheets, Templates and Checklists.

  2. 14 Professional Development Units recognized by the Project Management Institute
  3. Certificate of attendance

Training Options and Costs

Customized or Adapted Options

  • You may choose to have us bring our training right to your door. Click here to ask us how
  • For training tailored to your business and corporate culture that uses your own real world examples, click here to ask us how.
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