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14
Key Areas for Producing Results in Others
This 5
day program is a hands-on development program for Supervisors,
Project Managers and Managers. It deals with the entire spectrum
of soft skills you will require to do your job effectively.
Your
Role
The job description may change between organizations but there are
some common expectations and skills for doing a good job.
- Look at the
job through the eyes of 400 seasoned managers and learn what they
would like to have known on day one
- Define the
role
- Know how
your management style impacts your role and your results
Creating
Performance Teams
Whether you inherit a team or select your team members, creating
the appropriate environment will foster positive results.
- Comprehend
the cycles of team development and learn to quickly move your
team towards 'Performance'
- Put into
place the foundations for effective teams
- Diagnose
your teams' health
- Develop a
plan for getting the team to the next level of performance
How
We Get Things Done
The context within which we operate has an impact on
how easy it is to get things done.
- Understand
the nature of authority, power and influence as it relates to
your work and your organization
- Learn to
analyze the dynamics of any situation and increase your chances
of producing better results
- Evaluate
your power style and its impact
- Realize when
to get help and who to turn to
Team
Results
Organize your work so that team members are able to produce and
are accountable.
- Analyze where
your organization dissipates and devise strategies to counter
- Get the team
working on top priorities
Delegation
& Control
Delegating the right work to the right people in the
right way is not a black art, but it does require understanding
a few key concepts.
- Overview
the full potential of delegation
- Check your
delegation habits
- Follow the
five basic rules of effective delegation
- Identify
which work elements warrant tracking and control
- Explore the
significant elements of choosing control mechanisms
- Deal with
performance gaps
- Determine
how much control is too much
Decision
Making
Making the appropriate decisions at the appropriate level
is easier said than done.
- Structure
the decision making process
- Establish
the appropriateness of Individual versus group decisions
- Use control
techniques to keep group decision making productive
- Determine
how to improve your decision making track record
- Explore common
problem solving mistakes
- Get solutions
to your most pressing management problems
Change
Management
Change can be invigorating or exhausting.
- Develop a
positive team mindset to embrace beneficial change
- Structure
the change initiative for success
- Acquaint
yourself with the steps to implement lasting change
- Create momentum
by using the resistance factor positively
Managing
Conflict
Conflict makes many of us uncomfortable and few of us deal with
it in a way that creates renewed commitment. Every project has a
degree of conflict (or it should!).
- Survey conflict
to see if it is productive or destructive
- Assess the
conflict: its stages, its manifestations, its roots
- Select from
the five strategies for addressing conflict
- Practice
confrontation reduction and negotiation skills
- Review strategies
for dealing with difficult people
- Get tips
and tricks for dealing with specific conflict situations
Coaching
Staying current and competitive requires a learning environment
where coaching is a business strategy.
- Oversee the
interplay of elements impacting performance
- Pinpoint
the performance drivers and disincentives of your environment
- Investigate
the performance improvement continuum (teach/mentor/coach)
- Understand
the role that appraisal and feedback play
- Examine the
differences between managing production and knowledge workers
- Appreciate
why people don't do what they are supposed to
- Value the
impact of learning styles
- Delve into
your role and responsibility as 'coach'
- Test your
preference to coach/mentor/teach
Motivation
Rewards are only part of why we do what we do.
- Itemize the
ways to help someone tap into their motivation
- Eliminate
demotivators
- Discover
the 10 categories of motivators (many are low cost and no cost)
- Assess which
you typically use and how you might use other motivators to increase
job satisfaction
- Evaluate
when and how to recognize and reward
Communication
The transfer of ideas is essential for teamwork and requires
intent and skill to do it effectively.
- Ascertain
your communication style
- Capitalize
on your communication potential
- Isolate and
eliminate communication barriers
- Receive a
primer on:
- Individual
feedback
- Written
communication
- Meetings
- Get the right
information for managing
- Communicate
strategically
Leadership
The art, skill and process of influencing others towards
organizational goals is often undervalued.
- Verify your
leadership style
- Overview
the principles of leadership
- Contemplate
some words of wisdom from seasoned managers
- Prepare for
opportunity
Knowledge
Transfer
Throughout the workshop you will have opportunities to
focus on making the learning and feedback work for you through your
Personal Plan of Action.
What
You Will Receive
1.
A soundly researched, unabridged workbook including: helpful recaps,
glossary of terms,
checklists, worksheets, self-assessments, recommended
reading
and
personal development plans
2. CD Rom containing templates and background material
3. 40 professional development units from the Project Management
Institute
4. A certificate of attendance
Cost
Enrolment fee of $1500 per participant.
With four or more participants from the same organization, the enrolment
fee is $1350 each.
You may choose to have us bring our training right to your door.
Click
here
to register for this program.
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